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Terms and Conditions

Last updated: July 15, 2025

Welcome to DrZen AI! By using our app, you agree to these Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By downloading, installing, or using DrZen AI, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

DrZen AI provides AI-powered mental wellness support through:

  • Text-based chat conversations with AI
  • Voice chat capabilities (VIP plan only)
  • Mood tracking and analytics
  • Personalized emotional support and insights

Important: DrZen AI is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified health providers with questions regarding medical conditions.

3. Subscription Plans & Pricing

We offer three subscription tiers with monthly limits that reset on your billing date:

Plan Price Responses/Month Voice Chat
Free $0 5 No
Premium $9.99 100 No
VIP $19.99 1000 Yes

4. User Responsibilities

By using DrZen AI, you agree to:

  • Provide accurate information when creating your account
  • Maintain the confidentiality of your account credentials
  • Use the service only for lawful purposes
  • Not attempt to harm, disrupt, or gain unauthorized access to our systems
  • Not use the service to harm yourself or others

5. Intellectual Property

All content, features, and functionality of DrZen AI are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you provide through the app (conversations, mood data, etc.). By using our service, you grant us a license to use this content solely to provide and improve our services.

6. Privacy & Data Protection

Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy. By using DrZen AI, you consent to our collection and use of data as described in the Privacy Policy.

7. Disclaimers & Limitations

  • No Medical Advice: DrZen AI does not provide medical, psychological, or psychiatric advice
  • No Guarantees: We cannot guarantee specific outcomes from using our service
  • Service Availability: We strive for 24/7 availability but cannot guarantee uninterrupted service
  • AI Limitations: Our AI may not always provide perfect responses

8. Limitation of Liability

To the maximum extent permitted by law, DrZen AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

9. Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms. You may also terminate your account at any time through the app settings.

10. Modifications to Terms

We may modify these Terms and Conditions at any time. We will notify users of any material changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.

12. Emergency Situations

If you are experiencing a medical or mental health emergency:

  • Call 911 (US) or your local emergency number
  • Call the National Suicide Prevention Lifeline: 988
  • Text HOME to 741741 for Crisis Text Line
  • Go to your nearest emergency room

Questions About Our Terms?

If you have questions about these Terms and Conditions, please contact us:

Email: [email protected]

Subject Line: Terms and Conditions Inquiry

DrZen AI

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