Privacy Policy
Last Updated: February 2026
Your Privacy Matters
Dr. Zen AI is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information in compliance with GDPR, CCPA, and other privacy regulations.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, and password (encrypted)
- Mood Entries: Your mood logs, ratings, and personal notes
- Chat Messages: Conversations with Dr. Zen AI
- Voice Data: Audio recordings when using voice features (processed and deleted immediately)
- Payment Information: Processed securely by Apple/Google (we don't store card details)
1.2 Information Collected Automatically
- Usage Data: App usage patterns, features used, session duration
- Device Information: Device type, operating system, app version
- Log Data: Error logs, crash reports (anonymized)
2. How We Use Your Information
| Purpose |
Data Used |
Legal Basis (GDPR) |
| Provide app services |
Account, mood, chat data |
Contract performance |
| AI-powered responses |
Chat messages |
Explicit consent |
| Personalize experience |
Usage patterns, preferences |
Legitimate interest |
| Improve services |
Anonymized analytics |
Legitimate interest |
| Send notifications |
Contact info, preferences |
Consent |
3. AI Data Processing
Important: AI Consent Required
Before using AI chat features, you must provide explicit consent. Your chat messages are sent to OpenAI for processing. You can revoke consent at any time in Settings.
3.1 How AI Processing Works
- Your messages are sent to OpenAI's API for generating responses
- Messages include conversation context for better responses
- OpenAI processes data per their Privacy Policy
- We do not use your data to train AI models
3.2 Your AI Controls
- Enable/disable AI consent in Settings
- Delete chat history at any time
- Report inappropriate AI responses
4. Data Sharing
4.1 We Share Data With
- OpenAI: Chat messages (with your consent) for AI processing
- Apple/Google: Payment processing for subscriptions
- Analytics Providers: Anonymized usage data only
- Legal Authorities: When required by law
4.2 We Never
- Sell your personal data
- Share identifiable data with advertisers
- Use your data for third-party marketing
5. Data Retention
| Data Type |
Retention Period |
| Account Data |
Until account deletion + 30 days |
| Mood Entries |
Until you delete or account deletion |
| Chat History |
Until you clear or account deletion |
| Voice Recordings |
Processed and deleted immediately |
| Analytics |
Anonymized data retained indefinitely |
6. Your Rights (GDPR)
Under GDPR and similar regulations, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate personal data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to data processing based on legitimate interests
- Withdraw Consent: Revoke consent at any time
Exercise Your Rights
Use the Privacy & Data section in the app, or contact us at
[email protected]
7. Security Measures
- All data encrypted in transit (TLS 1.3)
- Passwords hashed using bcrypt
- Database encryption at rest
- Regular security audits
- Access controls and monitoring
- Incident response procedures
8. Children's Privacy
Dr. Zen AI is intended for users aged 13 and older. We do not knowingly collect data from children under 13. If we discover such data, we will delete it immediately.
Users aged 13-17 should have parental consent to use the app.
9. Policy Changes
We may update this policy periodically. Significant changes will be notified via:
- In-app notification
- Email (for material changes)
- Updated date at the top of this policy
For privacy-related inquiries:
Data Protection Officer
For GDPR-specific requests, contact our DPO at
[email protected]